Shipping policy

1. Shipping Locations We currently ship to Denmark and selected EU countries. If your location is not available at checkout, please contact us for assistance.

2. Processing Time Orders are processed within 1–2 business days. During busy periods or special releases, processing may take slightly longer.

3. Delivery Time Typical delivery times:

  • Denmark: 1–3 business days

  • EU: 3–7 business days

Delivery times are estimates and may vary depending on the carrier.

4. Shipping Carriers We ship using trusted carriers such as GLS, DAO and PostNord. Your carrier will be shown at checkout based on your location.

5. Shipping Rates Shipping costs are calculated at checkout based on:

  • delivery address

  • weight of the order

  • chosen carrier

6. Packaging & Safety All olive oil and wine bottles are packed securely to prevent damage during transport. If your order arrives damaged, leaking, or broken, please contact us within 7 days with photos of the issue.

7. Incorrect or Missing Items If you receive the wrong product or items are missing, notify us within 7 days. We will replace the item or issue a refund.

8. Delivery Issues Once your order is handed to the carrier, responsibility for delivery transfers to them. If your parcel is delayed, lost, or returned due to an incorrect address, please contact the carrier directly. We will assist where possible.

9. International Duties & Taxes For EU orders, VAT is included. For non‑EU orders (if enabled), local duties or taxes may apply and are the customer’s responsibility.

10. Contact Information For shipping questions, contact us at: post@laspeciosa.dk